Privacy Policy

Welcome to Bertoli Sneakers. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Processed securely through PayPal and Stripe (we do not store credit/debit card details).

  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior.

2. How We Use Your Information

We use the collected information for:

  • Processing and delivering your orders.

  • Managing payments securely via PayPal and Stripe.

  • Providing customer support through support@ayacalzado.com.

  • Sending order updates, promotional offers, and important notifications.

  • Improving our website, services, and user experience.

3. Sharing Your Information

We do not sell or rent your personal information. Your data may only be shared with:

  • Payment Providers: PayPal & Stripe for secure transactions.

  • Shipping Partners: To deliver your order.

  • Legal Authorities: If required by law.

4. Data Security

We use industry-standard encryption and security measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies

Our website uses cookies to enhance user experience, track website performance, and remember preferences. You may disable cookies in your browser settings.

6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data (subject to legal and transactional requirements).

  • Opt-out of promotional emails anytime.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@ayacalzado.com

Company

BERTOLI CORPORATE LIMITED
RM D07,8/F KAI TAK FTY BLDG
NO. 99 KING FUK ST SAN PO
KONG
HONG KONG
77717947-000-02-25-8